If your tracking information shows that your package was delivered, but you can't find it:

• Verify the shipping address in My Settings
• Look for a notice of attempted delivery.
• Look around the delivery location for your package.
• See if someone else accepted the delivery unless you have health or safety concerns about doing so.
• Check your mailbox or wherever else you receive mail. Some packages travel through multiple carriers.
• Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival.
• If you haven't received your package within 7 days of expected delivery then please  Submit an RMA  and we will do everything we can to help.

Note: If it is an order sold and shipped by a third-party seller, contact the seller directly for assistance.